Quality Analyst (PHRN-BPO) Up to 50K
Proselect Management Inc
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Perks Benefits
Company Equipment, Retirement Plan
Professional Development
Job Training, Professional Development
Time Off & Leave
Sick Leave, Vacation Leave
- Review and evaluate calls, cases, or documentation to ensure accuracy, compliance, and quality standards.
- Provide constructive feedback and coaching to improve team performance and service delivery.
- Identify errors, trends, and process gaps, and escalate findings as needed.
- Maintain accurate records, reports, and audit results within required timelines.
- Participate in calibration sessions to ensure alignment with client and organizational quality expectations.
Geneces Nina Delgado
RecruiterProselect Management Inc
Active within three days
Working Location
UnionBank of the Philippines - UnionBank Plaza. Meralco Avenue UnionBank Plaza Bldg,corner, Onyx St, Pasig, 1605, Philippines
Posted on 02 December 2025
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Proselect Management Inc
Unfinanced / Angel
51-100 Employees
Human Resources & Recruitment
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