Philippine Business For Social Progress, Inc. Project Officer

Project Officer

Philippine Business For Social Progress, Inc.

Дин44.5-53.4K[Monthly]

On-site - Manila1-3 Yrs ExpBachelorFull-time

Benefits

Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Time Off & Leave
Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Unpaid Extended Leave, Vacation Leave

Description

Serve as key contact for information systems by answering calls and responding emails about ITIS and mandatory TB notification
Identify and escalate issues to appropriate person
Follow up queries where necessary
Complete call logs and related reports
May also have training (as resource person) and monitoring roles
Act as the main helpdesk personnel for both ITIS main app and ITIS Lite. This includes account creation, system troubleshooting and other concerns.
Assist in data generation activities based on request of stakeholders.

Requirements

Education: College graduate of any health-related course
Experience: With at least 1 year experience in dealing with private and public hospitals and clinicians; customer service experience an advantage.
Other/Special Skills: Superior listening, verbal, and written communication skills; proficient with computer office applications; familiar with proper phone and email etiquette; and possess strong interpersonal skills; Willing to undergo training in ITIS and Mandatory Notification; with critical thinking and creative problem-solving skills
Job Type: Full-time

Attention to detailProject managementTime managementPresentation skillsCoordination skillsCommunication skills (Oral and written)MS Office application suite skillsPower App and other applications