Application Support
Hunter's Hub Inc.
Job Description
Description
- Facilitates seamless integration between the Back Office applications and the business lines
- Sees that production issues are responded to in a timely manner
- Evaluates problem resolutions and delivery of application changes to anticipate impact to business and users in order to keep the user community well informed.
- Provides assistance to frontline tasks when the need arises.
- Manages ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date.
- Maintains and updates technical documents and procedures.
- Keeps track of business operations documentation to ensure clear identification of the business issue.
- Manages coordination with the team.
- Prepares weekly maintenance and upgrading specific requirements.
- Provides support to IT analysis and development team.
Requirements
- Is an IT graduate or Industrial Engineering or any related course
- With good scholastic records
- Has at least 4 years’ experience as Application Support
- Is proactive, resourceful, fast learner
- Willing to work onsite (currently, we are on hybrid setup)
- Can work under pressure
- Multi-tasker
- Can work overtime or after office hours
- Knowledgeable in the documentation (e.g., process flow, UAT, user’s manuals, etc.)
- Has very good communication skills
- Has very good analytical skills
- SAP knowledge is a plus.
- Payments system knowledge is a plus.
Ramon Domanais
Recruitment SpecialistHunter's Hub Inc.
Reply 0 Times Today
Working Location
Cebu Pacific Building. G2C2+R89, Domestic Rd, Pasay City, Metro Manila, Philippines
Posted on 18 August 2025
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Hunter's Hub Inc.
<50 Employees
Human Resources & Recruitment
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