Pengurusan Pelanggan Langsung
MEXC
Remote Details
Open Country：China | Hong Kong | Macau | Malaysia | Singapore | Taiwan
Language Requirements：Chinese
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Perks Benefits
Pay in Crypto
Time Off & Leave
Paid Time Off, Government Mandated Leave
- Bertanggungjawab untuk pengurusan keseluruhan kitaran hidup pengguna langsung di bursa, termasuk panduan pengguna baharu, peningkatan aktiviti, pengurusan pengekalan dan pembelian semula
- Merancang dan melaksanakan aktiviti eksklusif untuk pengguna langsung (seperti ganjaran pengisian, pertandingan perdagangan, aktiviti eksklusif VIP, dan lain-lain), untuk meningkatkan kesetiaan dan kedalaman perdagangan pengguna
- Mengumpul dan menganalisis data tingkah laku pengguna langsung dan maklum balas, menghasilkan wawasan dan mengemukakan cadangan untuk pengoptimuman produk dan penambahbaikan operasi
- Mengkoordinasi dengan jabatan pemasaran, produk, perkhidmatan pelanggan, dan pematuhan, untuk memastikan aktiviti operasi pengguna langsung dilaksanakan dengan lancar
- Memantau data pengguna langsung (jumlah perdagangan, aktiviti, kadar pengekalan, dan lain-lain), dan mengeluarkan laporan operasi secara berkala
- Memperhatikan tren industri dan dinamik pesaing, secara berterusan mengoptimumkan strategi operasi pengguna langsung
Flextime System
Two-Day Weekends (Saturdays and Sundays Off)
No Insurance
Non-fixed
Not Allow Smoking
Guo Sara
HR ManagerMEXC
Reply 0 Times Today
Posted on 22 August 2025
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