Network Care Center Admin

ACMobility

Negotiable
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Description

As a Network Care Center Admin, you’ll be at the heart of our charger network operations—monitoring real-time performance, troubleshooting incidents, and ensuring a seamless experience for customers and stakeholders.



Key Responsibilities


  • :
    Monitor charger network and infrastructure via network too
  • lsIdentify and escalate issues to internal teams or vendo
  • rsRespond to customer and stakeholder concerns in real-ti
  • meExecute scheduled maintenance and enhancemen
  • tsMaintain strong documentation and knowledge manageme
  • ntParticipate in 24/7 on-call rotation for incident respon
  • seSupport systems management, logs review, and preventive chec

ksMinimum Qualification


  • s:
    Bachelor’s degree or equivalent in IT, Electrical Technology, or related fi
  • eld1–2 years of experience in a technical support or infrastructure r
  • oleStrong understanding of networking concepts (TCP/IP, DHCP, DNS, LAN/W
  • AN)Analytical, proactive, and customer-focused mind
  • setEffective communicator in both English and Filip
  • inoProficient in Microsoft Office (Word, Excel, PowerPoi


nt)

Requirements

Please refer to job description.

CommunicationProblem SolvingAdaptabilityTime ManagementTeamworkAttention To DetailCritical ThinkingOrganizationCreativityCustomer Service
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Boss

HR ManagerACMobility

Posted on 24 April 2025

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