Learning and Development Specialist (Customer Service)

J-K Network Services

Дин59.6-68.1K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

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COMPANY PROFILE: In the Philippines, this BPO company began operations in 2007. In every aspect of the call center and back office, they are regarded as one of the best options.


Company Industry: BPO Company

Work Location: BGC, Taguig City

Work Schedule: Shifting Schedule

Salary: Php35,000 - Php40,000 package

Work Set Up: Work on Site

Look for Ms. Kendra


BENEFITS:

  • HMO for two dependents and the employee
  • Performance bonus every quarter
  • Career advancement prospects
  • Annual Leaves
  • Benefits Mandated by the Government


JOB REQUIREMENT:

  • Possessing a bachelor's degree
  • Having worked as a trainer in a BPO setting for at least two years.
  • Having prior tech support expertise is advantageous.
  • Willing to work with a changing schedule
  • Willing to work there in BGC.


JOB RESPONSIBILITIES:

  • Determine the necessity for training.
  • Offer follow-up support on the floor to sustain learning and improve performance.
  • Displays a course design methodology.
  • Demonstrates content production and maintains appropriate methodology.
  • Establishing and overseeing multicultural groups
  • Managing disputes
  • Admin duties like creating reports
  • Arrange trainings while maximizing available resources.
  • Guarantees prompt implementation of the training plan and delivery.
  • Able to increase process and team productivity


RECRUITMENT PROCESS: (ONLINE)

  • The First Interview
  • The Last Interview
  • Employment Offer


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Recruiter_Exec J-K

RecruiterJ-K Network Services

More than ten replies today

Working Location

-, Taguig. Taguig, Metro Manila, Philippines

Posted on 06 December 2025

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