KYC (Verifier) Associate
Etomo Financing
Job Description
Benefits
Allowances
Transportation Allowance
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Time Off & Leave
Sick Leave, Vacation Leave
- Provide an initial assessment of the individual account application
- Conduct accurate and timely due diligence reviews of all customers' accounts and transactions
- Responsible for requesting KYC information, documentation for review, and verification of accounts for initial risk assessment on new customers
- Periodically evaluate existing customers according to established policies and procedures to ensure that the information in the system is current and up to date
- Perform periodic reviews on clients’ profiles and refresh documentation as necessary
- Analyze data and trends, and escalate suspicious customer information in compliance with company standards on fraud/anti-money laundering regulations
- Identify possible opportunities and pain points to strengthen and improve engagement with customers through existing CRM tools
- Conduct sales activities of available products being offered in the market
- Keep records of customer interactions, process customer accounts, and file documents
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Meet personal/customer service team sales targets and call handling quotas.
Irish Palles
HR ManagerEtomo Financing
Active within three days
Working Location
T-2212 to 2213, 22nd Floor, Mega Tower, EDSA corner Julia Vargas Ave., Mandaluyong City, METRO MANILA, PH
Posted on 05 November 2025
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