Jr. Accounts Manager (Sales & Business Background)

About the Role:

We are urgently looking for a Junior Accounts Manager to join our team and serve as the primary point of contact (POC) for clients. This role demands someone who is confident, highly communicative, and well-versed in business and sales practices. You will manage direct client interactions, oversee account activities, and ensure exceptional service and smooth coordination between the client and internal teams.

Key Responsibilities:

• Act as the main POC for assigned accounts, maintaining regular communication with the client via phone calls, email, and meetings.
• Build strong, trust-based relationships with clients to ensure their satisfaction and loyalty.
• Understand client needs and work closely with internal teams to deliver solutions aligned with their business goals.
• Handle incoming inquiries and escalate client concerns as needed.
• Identify upselling or cross-selling opportunities to grow client accounts.
• Keep detailed records of client interactions, meetings, and feedback.
• Prepare and present regular status updates and performance reports to clients and management.
• Work under fast-paced, high-pressure conditions and adapt quickly to changes.

Qualifications:

• Strong background in sales and business (previous account management experience preferred).
• Excellent communication skills, both verbal and written.
• Highly comfortable handling client-facing roles, particularly via phone calls.
• Proactive, solutions-oriented, and able to manage client expectations.
• Highly organized with strong time-management skills.
• Ability to work independently and manage multiple accounts simultaneously.
• Strong problem-solving skills and a client-first mindset.

Preferred:

• Previous experience in client services, account management, or sales support.
• Familiarity with CRM systems and project management tools.

Salary: PHP 25,000/month

Work Setup: Remote (with regular client calls)

Start Date: Immediate

How to Apply:

Submit your updated resume along with a brief voice recording using https://vocaroo.com/ (introducing yourself and explaining why you’re a good fit for the role).

Please refer to job description.