Company Profile: 

Japanese Quality Healthcare and Medical Center located in Cebu. This Japanese quality healthcare center provides 24/7 and timely health assistance to Japanese and foreigners located in Cebu. This wellness center expanded in the Philippines while having a strong brand in Singapore, Philippines, Japan and other countries. This clinic has Japanese doctors, Medicines from Japan, Japanese consultation and even a Japanese medical help desk and emergency line.

Position:    Japanese Admin / helpdesk / Interpreter 

Industry:   Japanese Quality Medical and wellness center 

Salary:       Php 50,000 - Php 75,000 

Location:  Cebu and makati

Schedule: 9am to 6pm  

Working Days: 5 days 

Line of Business: Clinic Wellness

Benefits:

• Transportation allowances
• Free consultations
• HMO / health card and insurances 
• Great medical pay and allowances 

Requirements:

• Filipino who speak Japanese language
• Open to Japanese National
• Open to JLPT N1 and N2 Passers/Level 
• No JLPT Certificate required
• Degree holder of any course and Open to undergraduates 
• Must have Clinical Background or experience
• Confident in translation/interpretation in Medical terms
• Confident in speaking and has ability to do customer service
• Ability to understand patient and client’s need and medical assistance
• Ability to express their thoughts to assist Japanese customers
• Ability to identify the medical concerns of the Japanese patient
• Can handle appointment set up with customers and Japanese patient

Duties and Responsibilities:

• Become the Japanese help desk the medical center and wellness
• Answer inquiries and Welcome Japanese walk in patients and customers 
• Coordinate with Japanese doctors for schedule and appointments
• Provide Doctor schedule and available time for check ups and appointments
• Approve schedule request and assist Japanese customers after check up
• Answer inquiries about health card requirements and online payments
• Talk to the Japanese patient about their medical concerns for appropriate tests, doctor, medical expertise needed.
• Remind Japanese Customers about upcoming Online or F2f consultation
• Answer inquiries about online consultation and online reservation
• Work as interpreter for Japanese patient and doctors or vice versa
• Ensure that patients and customer are satisfied during medical consultation

Recruitment Process: 

• Paper Screening
• Initial Interview
• Final Interview
• Job offer