IT Technical Support

Solar Philippines

Дин52.8-70.4K[Monthly]
Hybrid - Makati5-10 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, HMO

Description

  • Facilitates document and track customer issues using a ticketing system to ensure quick resolution.
  • Perform the Installation and configuration computer hardware, software, systems, networks, printers and scanners.
  • Perform the monitoring and maintaining computer systems and networks.
  • Determine the best solution based on the issue and details provided by employees
  • Provide technical assistance with computer hardware, printers and software
  • Resolve issues of users via phone, in person, or electronically.
  • Partake on IT special projects and other activities.

Requirements

  • Graduate of Information Technology or any equivalent bachelor's degree
  • With at least 5 years of experience as IT Technical Support
  • Must have strong troubleshooting and critical thinking skills
  • Flexible and capable of doing field work for IT special projects
  • Willing to report onsite and be assigned to work in Makati City
Database Management (SQLMongoDB)
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Paolo Guanco

HR OfficerSolar Philippines

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Working Location

20th Flr, AIA Tower. 8767 Paseo de Roxas, Makati, 1226 Metro Manila, Philippines

Posted on 10 July 2025

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