Front Office Supervisor
JMP TWIN EAGLE Manpower and Allied Services Inc.
Job Description
Description
- Manage daily front office operations and staff activities.
- Ensure exceptional guest experiences and service standards.
- Handle guest inquiries, complaints, and special requests efficiently.
- Supervise check-in and check-out processes.
- Monitor and optimize room availability and occupancy rates.
- Collaborate with other departments to enhance service delivery.
- Provide training and support to front office staff.
Requirements
- Job Title: Front Office Manager
- Educational Qualifications: Diploma in Hospitality Management or relevant field.
- Experience Level: 1-3 years of experience in front office operations.
- Skills and Competencies:Proficient in English Language
- Customer Relationship Management
- Excellent Communication and Leadership Skills
- Strong customer service orientation
- Effective multitasking and problem-solving abilities
- Responsibilities and Duties: Oversee front desk operations, manage staff, ensure customer satisfaction, handle complaints, and maintain daily reports.
- Working Conditions: Generally, a fast-paced hotel environment with flexible shifts.
- Qualities and Traits: Strong interpersonal skills, adaptability, initiative, and a positive attitude.
- Can work in a flexible schedule.
JMP TWIN EAGLE
HR OfficerJMP TWIN EAGLE Manpower and Allied Services Inc.
Working Location
Boracay. Boracay, Malay, Philippines
Posted on 26 March 2025
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JMP TWIN EAGLE Manpower and Allied Services Inc.
Unfinanced / Angel
>1000 Employees
Human Resources & Recruitment
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