Front Office Manager

MangoJob

Дин35-43.8K[Monthly]
On-site - Manila1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Oversee daily front office operations to ensure exceptional guest service.
  • Manage staff schedules, training, and performance evaluations.
  • Coordinate with other departments for seamless guest experiences.
  • Handle guest inquiries, complaints, and feedback professionally.
  • Maintain inventory and manage guest reservations efficiently.
  • Ensure compliance with hotel standards and policies.
  • Oversee front desk operations, manage staff, ensure guest satisfaction, and handle customer inquiries.

Requirements

  • Educational Qualifications: Bachelor’s degree in Hospitality Management or related field.
  • Experience Level: 1-3 years in a front office or customer service role.
  • Skills and Competencies: Proficient in English, strong customer service, exceptional interpersonal skills, and experience with customer relationship management.
  • Working Conditions: Fast-paced environment, may require evening or weekend shifts.
  • Qualities and Traits: Strong leadership, problem-solving abilities, approachable, and attentive to details.
English LanguageCustomer ServiceCustomer Relationship ManagementInterpersonal Skills
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MANGO JOB

HR OfficerMangoJob

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Working Location

24 Diosdado Macapagal Blvd, Pasay, Metro Manila, Philippines

Posted on 29 May 2025

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