The Food and Beverage Supervisor oversee daily operations of food and beverage service within the casino, ensuring exceptional guest experiences, smooth team coordination, and adherence to service standards. This leadership role requires strong organizational skills, a passion for hospitality, and the ability to thrive in a fast-paced, entertainment-driven setting. The current role may be reassigned to other areas within the F&B department, and the job scope may be adjusted in response to the business needs.

RESPONSIBILITIES

• Supervise and support food and beverage staff, including servers, bartenders, and hosts
• Monitor service quality, guest satisfaction, and compliance with health and safety regulations
• Manage inventory, ordering, and stock control for food and beverage supplies
• Resolve guest concerns promptly and professionally, ensuring positive outcomes
• Train, coach, and evaluate team members to maintain high performance and morale
• Coordinate with kitchen and bar teams to ensure timely and accurate service
• Schedule staff shifts and manages labor costs in line with operational needs
• Assist in implementing promotions, upselling strategies, and revenue-enhancing initiatives
• Always ensure cleanliness and organization of service areas.

QUALIFICATIONS

• Bachelor's degree in hospitality or related field preferred
• Minimum 2-3 years of supervisory experience in food and beverage, preferably in a casino or high-volume venue
• Strong leadership, communication, and interpersonal skills
• Proficiency in POS systems and inventory management software
• Ability to work flexible hours, including nights, weekends, and holidays
• Knowledge of responsible alcohol service and local health regulations

SKILLS & TRAITS

• Strong interpersonal and communication skills.
• High attention to detail and service etiquette.
• Ability to multitask in fast-paced environments.
• Familiarity with POS systems and basic billing procedures.
• Knowledge of food safety standards and gaming protocols (if applicable).
• Outgoing personality with a flair for entertainment
• Quick thinking and adaptability under pressure
• Commitment to excellence and attention to detail
• Team-oriented with a proactive attitude

EMPLOYEE BENEFITS:

• 1 Free Duty Meal per shift
• Vacation Leave, Sick Leave, and Bereavement Leave
• Group Life and Accident Insurance
• Group Hospitalization Insurance
• HMO upon hire with 1 dependent coverage