The credit controller is responsible for analysis and recording of various credit control transactions, cash collection and monitoring. The candidate will be responsible for their own portfolio of brokers which includes sending statements, preparing reconciliations, liaising with brokers and their finance departments, preparing and generating various reports with a focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment. The candidate will provide support and be part of the Credit Control across London, Manchester and Birmingham.

Responsibilities

• :
  Record all steps and transactions taken to collect the premium by updating the Online Aged Debt System (CreditSee
• ).Execute daily operational activity for the collection and resolution of outstanding premiu
• m.Chase outstanding premiums from Brokers as per the Company Procedure achieving Monthly/Quarterly/Annual KPI’
• s.Build strong relationships with internal and external stakeholders to progress collection proce
• ssManage Credit Control Mailbox – respond to internal and external querie
• s.Analyze and identify inconsistencies and recording errors in booked premium transactions. Liaise with internal Underwriting Assistants responsible for the transaction to investigate and ensure prompt resolution of error
• s.Meet regularly with internal Underwriting Assistants to review Gap and Escalation Reports. Take necessary actions for resolution of each ite
• m.Work closely with the Cash Allocation team in respect of identifying cash receipts in for Non-Bureau item
• s.Assist Cash Postings with the resolution of unallocated cash, providing constructive feedback on issues which have resulted in mis-posting to unallocated cas
• h.Contribute to various monthly reports and ad hoc analys

is
Skills and Experien

• ce:General Insurance Credit Control or Cash Allocation backgro
• undLondon Market Insurance experience (in particular, Lloyd’s systems LAE, LPC, LORS) is desira
• bleAnalytical problem solving approach, ability to identify and analyse problems, creating and implementing solutions, decision making ski
• llsGood communication and interpersonal skills. Sound Customer Service Skills. Conversing with external clien
• ts.Good attention to det
• ailProfessional in manner and presentat
• ionAbility to work unsupervised, prioritise, time management skills and meeting deadlines, pro-active and team pla
• yerStrong Excel Ski
• llsKnowledge of and experience with SSP or IRIS system is a positive but not essent

ial
Educat

• ion:Bachelor's Degree ho

Please refer to job description.