Ecommerce Operations Supervisor

Future Glow Philippines

Negotiable
On-site - Quezon City1-3 Yrs ExpDiplomaFull-time
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Job Description

Description

Future Glow Philippines (FG PH) is a beauty brand builder and omni-channel distributor of health, beauty, and wellness products. With flagship brands like SnailWhite and Oxecure, the company focuses on beauty accessibility for Filipinos through its Core, More, and Health pillars. FG PH also incubates brands like SPARKLE, SNAKE, Sola, Tropicana, Vitanature+, Naked Collagen, Letters of Love and offers products for wellness and relief from brands like TRIZIE and Twin Releaf, available in leading retailers nationwide.


We are looking for a passionate E-commerce Operations Supervisor under Operations Division.


Key Job Accountabilities

1.Leadership: Coordinates and supervises the performance of e-commerce fulfillment partners, ensuring

they provide regular and accurate updates on operations, inventory and other reports.

2.Problem Solving: Possess strong situational assessment and problem-solving skills to address concerns

raised by customers and fulfillment partners.

3.Collaborative: Works effectively with demand planners and e-commerce fulfillment partners to align

process changes, new SKUs, strategic initiatives.

4.Inventory Management: Oversees inventory control processes to ensure timely replenishment, and

efficient order fulfillment process.

5.Process Optimization: Propose, develops and lead teams in identifying ways to enhance processes,

improving overall operations and customer experience.

6.Good Understanding of Performance Metrics: Navigates the key performance indicators to assess and

evaluate ways to improve the existing measures.

7.Review Billing statements and Invoices: Ensures the accuracy of billings from local suppliers to process

timely vendor payments.

8.Provides regular updates to operational stakeholders: Provides timely updates to operational stake

holders (brand, e-commerce team, demand planners) on status of shipments.


Qualifications:

1.At least 5-6 years of experience in supply chain, a focus on health and beauty brands is a plus. At least 2-3

years experience in e-commerce is ideal.

2. Excellent coordination, communication skills, and project management skills

3. Detail oriented and Highly organized

4. Proficient in Excel

5. Has experience in leading a team

6. Can build good working relationships with suppliers

Requirements

Please refer to job description.

Customer Relationship Management
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Boss

HR ManagerFuture Glow Philippines

Work Location

Quezon City, Metro Manila, PH

Posted on 02 April 2025

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