Customer Support for Travel & Reservations | Work in Makati/Ortigas

HR Spectacles

Дин35.3-61.7K[Monthly]
On-site - Manila<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer support via phone, email, and live chat.
  • Resolve customer inquiries and issues promptly and professionally.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Identify patterns in customer feedback to suggest process improvements.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
  • Experience Level: Less than 1 year of experience in customer support or a related area.
  • Skills and Competencies: Proficient in sales pitching and closure, strong organizational skills, customer-oriented mindset, and excellent problem-solving abilities.
  • Working Conditions: Office environment with a focus on team collaboration.
  • Qualities and Traits: Strong communication skills, empathetic, proactive, and adaptable.
Sales Pitching and ClosureOrganizational SkillsCustomer OrientedProblem Solving
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Patricia Del Valle

Head of Talent AcquisitionHR Spectacles

Active today

Working Location

Manila. Manila, Metro Manila, Philippines

Posted on 28 May 2025

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