Make a Difference: Join Us as a Talented Customer Support Specialist

Are you a highly empathetic and solutions-oriented individual with a passion for providing exceptional customer experiences? We're seeking an excellent Customer Support Specialists to be the frontline of our customer support. If you possess outstanding communication skills, a genuine desire to help others, and a knack for resolving issues effectively, we encourage you to apply and become a valued member of our team.

• Respond promptly to customer inquiries via chat, email or phone.
• Handle chats in social media accounts, website and WhatsApp.
• Provide accurate information about services.
• Resolve customer complaints efficiently and professionally.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve service delivery.
• Participate in training sessions to enhance product knowledge.

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: 1-3 years of customer service experience preferred.
• Skills and Competencies: Proficient in English, call center operations, scheduling, and email/chat communication.
• Working Conditions: Office environment with occasional remote work; fast-paced and team-oriented atmosphere.
• Qualities and Traits: Strong interpersonal and organizational skills, empathy, patience, and a positive attitude.