Customer Service Supervisor
Advance Marketing
Job Description
Benefits
Employee Recognition and Rewards
Commission, Employee Recognition Program
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Occupational Accident Insurance
Others
Company Social Events
Perks Benefits
Parking Space
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women
- Oversees the daily workflow and scheduling of telemarketing staff.
- Motivates and supports agents through feedback and communication
- Prepares monthly and annual performance reports.
- Maintaining documentation about customer service department activities.
- Monitoring the performance of customer service staff.
- Bachelor's Degree or equivalent and at least 3 years of working in customer service, a supervisory role, or in a call center is required.
- Experience with coaching, training, and motivating employees is required
- Outstanding communication skills, both written and verbal.
- Strong computer skills and excellent time management skills
JUVY ALMAYDA
HR ManagerAdvance Marketing
Reply 1 Time Today
Working Location
540 Quezon Ave. 540 Quezon Ave, Quezon City, Metro Manila, Philippines
Posted on 27 February 2025
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