CSR Team Leader
WEWILL TECH CORP.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Provide exceptional customer support via phone, email, and chat.
- Address inquiries and resolve issues in a timely manner.
- Maintain detailed records of customer interactions.
- Collaborate with internal teams to enhance customer experience.
- Stay updated on product knowledge to assist customers effectively.
- Strive to meet and exceed performance metrics.
Requirements
- Educational Qualifications: Minimum Diploma degree in any field.
- Experience Level: 1-2 years of customer service experience in Lending/Finance industry
- Skills and Competencies: Excellent communication, problem-solving, and multitasking skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and maintain satisfaction.
- Working Conditions: Office environment with standard working hours.
- Qualities and Traits: Empathetic, patient, and a team player.
WEWILL TECH CORP.
HR OfficerWEWILL TECH CORP.
Working Location
Chino Roces Avenue. 菲律宾马尼拉大都会馬卡蒂市
Posted on 26 December 2024
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