Customer Service Supervisor
Halcyon Health Network, Inc.
Job Description
Description
- Oversee and ensure daily clinic operations, readiness of facilities and staff
- Facilitates and coordinates patient flow, inquiries, and manage rush or special cases
- Address operational concerns and patient inquiries promptly
- Support implementation of new procedures and process improvements
- Monitor service quality through feedback and reporting
- Ensures the staff training, development, and performance monitoring
- Perform other related tasks as needed
Requirements
- Graduate of any business or allied medical course
- Proficient in MS Office and Google Applications
- With 2–3 years of solid performance in a similar role
- Familiar with daily clinic operations is an advantage
- Strong interpersonal, problem-solving, and conflict resolution skills
- Self-starter, can multi-task and work under pressure
- Good client rapport
- Detail-oriented with excellent communication and documentation skills
Halcyon Health Network, Inc. HR
RecruiterHalcyon Health Network, Inc.
Active today
Working Location
Ground Floor and 3rd Floor, Maria Cornelia Building, 222 Sen. Gil J. Puyat Ave, Makati, Metro Manila, Philippines
Posted on 10 May 2025
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Halcyon Health Network, Inc.
Unfinanced / Angel
101-500 Employees
Healthcare & Medical Care
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