-Day shift Account

-start ASAP

Description

• Provide excellent customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, concerns, and product information efficiently.
• Resolve customer issues and complaints with a positive attitude.
• Document customer interactions in the database for future reference.
• Collaborate with team members to enhance the customer service experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: No prior experience required, suitable for entry-level candidates.
• Skills and Competencies: Strong customer service skills, proficiency in English language, and ability to work as a team player.
• Qualities and Traits: Excellent communication skills, problem-solving capabilities, and a positive demeanor.
• Responsibilities and Duties: Commitment to continuous learning and adaptability to new systems and processes.