Description

• Provide exceptional customer service by addressing inquiries and resolving issues effectively.
• Assist customers via phone, email, and chat while maintaining a friendly and professional demeanor.
• Process orders, forms, and applications accurately and efficiently.
• Maintain customer records and document interactions in the system.
• Collaborate with team members to improve service delivery and team performance.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Positive attitude, patience, and problem-solving skills.
• Working Conditions: Office environment with a standard working schedule, may require occasional overtime.