• Interact with customers to address inquiries and resolve issues.
• Provide information about products and services to enhance customer satisfaction.
• Document customer interactions and follow up on requests as necessary.
• Assist in managing customer accounts and updating customer information.
• Work collaboratively with team members to improve service quality.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Positive attitude and willingness to learn.
• Responsibilities and Duties: Ability to handle customer feedback constructively.
• Working Conditions: Must be able to work in a fast-paced environment.