• Assist clients with inquiries and provide exceptional customer service
• Handle call center tasks efficiently and effectively
• Collaborate with team members to resolve issues and improve service quality
• Utilize problem-solving skills to address customer concerns
• Maintain accurate records of customer interactions and transactions

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: At least 1.5 years of experience in a customer service or call center environment
• Skills and Competencies: Proficient in English language, strong customer service skills, and problem-solving abilities
• Qualities and Traits: Excellent team player with a positive attitude
• Technical Skills: Familiarity with call center software and basic troubleshooting techniques