Spanish Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Support customers and enhance their experience with inquiries or issues related to financial products and services with empathy through various channels such as phone, text, chat, video chat, and other forms of communication in a fast-paced, high-volume environment.
- Collaborate with the customer service team and perform moderately complex customer support tasks.
- Manage risk by adhering to all policies and procedures and staying informed about any changes.
- Promote digital services such as online delivery of statements and other documents, eSigning of paperwork, and any other digital initiatives as required.
- Receive direction from the customer service supervisor and escalate non-routine inquiries.
Requirements
- At least 6 months of BPO voice experience
- Conversational to fluent in Spanish (language proficiency is a must!)
- Completed at least 2 years of college with no failing subjects
Scigee Bustillos
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 0 Times Today
Working Location
Taguig. Taguig, Metro Manila, Philippines
Posted on 26 August 2025
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