Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Act as the primary point of contact for customers, addressing inquiries and resolving issues.
- Provide excellent customer service by maintaining a positive and professional attitude.
- Utilize problem-solving skills to troubleshoot customer concerns.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance customer experience and streamline processes.
Requirements
- Educational Qualifications: Must possess a Diploma in any relevant field.
- Experience Level: 1-3 years of experience in customer service roles.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve queries, and provide product information.
- Working Conditions: Mostly office-based with occasional evening shifts.
- Qualities and Traits: Patient, empathetic, and detail-oriented with a positive attitude.
Jaylo Roselle
HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 20 August 2025
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501-1000 Employees
BPO & Call Center
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