Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Assist customers with inquiries and complaints via phone, email, and chat.
- Provide product information, troubleshooting assistance, and resolve issues promptly.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Adhere to company policies and ensure customer satisfaction.
Requirements
- Educational Qualifications: A Bachelor’s degree in any field is required.
- Experience Level: Less than 1 year of customer service experience is preferred.
- Skills and Competencies: Proficiency in English, excellent communication, and problem-solving skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide support.
- Working Conditions: Office-based, with potential for remote work; may involve shifts.
- Qualities and Traits: Empathetic, patient, detail-oriented, and team player attitude.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 09 July 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Best Reliable ResourcesДин26.4-35.2K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
Ruth Ann NiteExecutive Assistant
Engagement Specialist
Metacom Business Process Outsourcing Solution Inc.Дин26.4-44K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
Carmina CualaHR Officer
Fraud Analyst - Financial Account
Stark Asia Solutions Inc.Дин52.8-79.2K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Jerome BarramedaHR asscociate
Customer Service Representative
Talent Tree Solutions Inc.Дин44-52.8K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Rolly DionisioRecruitment Lead
CSR Healthcare
Synlink Recruitment Outsourcing Co. Inc.Дин26.4-44K[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
Axel FaustinoHR Officer
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.