Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide knowledgeable assistance and solutions to customer issues.
- Maintain customer records and update information accurately.
- Collaborate with team members to improve service quality.
- Handle returns and complaints professionally and empathetically.
- Meet performance metrics and deadlines consistently.
Requirements
- Educational Qualifications: Bachelor’s degree in any field is required.
- Experience Level: Ideal for Fresh Graduates or Students seeking entry-level opportunities.
- Skills and Competencies: Proficient in English language, excellent customer service skills, and familiarity with call center operations.
- Working Conditions: Often in a call center environment, requiring good communication and multitasking abilities.
- Qualities and Traits: Must be patient, empathetic, detail-oriented, and adaptable to different customer needs.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 04 July 2025
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