Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Serve as the first point of contact for customers.
- Respond to inquiries via phone, email, and chat.
- Resolve issues and provide product information.
- Maintain customer satisfaction and loyalty.
- Document customer interactions and feedback.
- Collaborate with team members to improve service processes.
- Offer support during peak times and special promotions.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years in a customer service role.
- Skills and Competencies: Excellent communication, problem-solving, and multitasking abilities.
- Working Conditions: Office environment, potential for remote work.
- Qualities and Traits: Patient, empathetic, and detail-oriented.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 5 Times Today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 25 June 2025
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