Customer Service Representative (CSR)

Work Sites Available:

• Alorica Centris
• Concentrix BGC
• Sagility Alabang
• Sagility Bridgetowne
• WNS Alabang
• WNS Bridgetowne

Qualifications:

• Good communication skills
• At least High School Graduate (old curriculum)
• Senior High School (SHS) Graduate
• College Graduate or Undergrad
• With or Without Work Experience / BPO Experience
• 1 Year Customer Facing Experience (Concentrix BGC requirement)
• Available for full-time employment
• Willing to work shifting schedules
• Willing to work on-site

Handle Accounts:

• Telco Account
• Financial Account
• Content Moderator
• Publishing Account

A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by responding to inquiries, processing orders, resolving concerns, and delivering accurate information regarding products, subscriptions, or services. CSRs act as the front line between the company and its clients — ensuring a positive customer experience through effective communication, problem-solving, and professionalism.

This Role Requires:

• Strong interpersonal skills
• Patience and attention to detail
• Ability to multitask in a fast-paced environment
• Commitment to customer satisfaction

Salary Package:

Discussed during the interview

Join a global BPO leader where your professional growth and career development are highly valued. Let your customer service skills shine — apply today and start your journey in the industry.