• Manage customer inquiries and provide accurate information.
• Resolve customer complaints promptly and effectively.
• Document interactions and maintain customer records.
• Assist customers in using products and services.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred but not mandatory.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and detail-oriented.
• Responsibilities and Duties: Ability to multi-task and manage time effectively.
• Working Conditions: Typically works in an office environment or remotely.