Customer Service Representative

AspiraGlobal

₱20-25K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountryPhilippines

Language RequirementsEnglish

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Description

Before you apply!

We encourage all applicants to take a few minutes to learn more about AspiraGlobal before the interview. Visiting our website will give you a better understanding of who we are, what we do, and the kind of team you might be joining.


We’re excited to learn more about you—and we’d love for you to get to know us too!

Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.

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We appreciate your cooperation — this step ensures a smooth and fair review of your application.


We are looking for a passionate and dedicated Customer Service Representative to join our team. As the first point of contact for our customers, you will play a key role in delivering exceptional service and support, resolving inquiries, and ensuring customer satisfaction. If you’re a great communicator, a problem solver, and thrive in a fast-paced environment, we’d love to meet you!


  • Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
  • Resolve product or service issues by clarifying customer complaints and providing appropriate solutions
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Document customer interactions, transactions, comments, and complaints accurately
  • Follow communication procedures, guidelines, and policies
  • Collaborate with internal teams to ensure customer issues are resolved efficiently
  • Stay up-to-date on product knowledge and service changes

Requirements

  • Proven customer support experience or experience in a client-facing role
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and attention to detail
  • Ability to multitask, prioritize, and manage time effectively
  • Tech-savvy with familiarity in CRM systems, chat platforms, or helpdesk tools
  • A calm and positive attitude, even under pressure
Customer Service
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Celine Figueroa

HR ManagerAspiraGlobal

Reply 1 Time Today

Posted on 07 August 2025

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