Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

Дин34.1-42.6K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Provide exceptional customer service and support via phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance service delivery and improve processes.
  • Assist with product information and guide customers through purchasing decisions.


Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: No prior experience required; entry-level position.
  • Skills and Competencies: Excellent communication skills in English.
  • Skills and Competencies: Strong problem-solving abilities.
  • Qualities and Traits: Demonstrated teamwork and collaboration skills.
  • Skills and Competencies: Organizational and time management skills.
  • Skills and Competencies: Customer service orientation and a strong work ethic.


Recruitment Process

  • Initial Interview (Over the phone)
  • Final Interview (MS Teams)
  • Job Offer
English LanguageCustomer ServiceProblem SolvingSchedulingTeam PlayerStrong Work EthicAccount ManagementTechnical SkillsPeople SkillsOrganizational SkillsInterpersonal SkillsCall Centre
Preview

Justine Guarte

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Reply 1 Time Today

Working Location

Sagility Bridgetowne. 15th flr, Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines

Posted on 09 December 2025

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