Call Center Agent (Voice)
Synlink Recruitment Outsourcing Co. Inc.
Job Description
- Handle inbound and/or outbound calls for an international account.
- Provide accurate information, troubleshoot issues, and resolve customer concerns efficiently.
- Maintain a professional tone and deliver excellent customer service at all times.
- Document customer interactions clearly and accurately in the system.
- Follow company processes, scripts, and compliance requirements.
- Meet performance metrics such as call quality, handling time, and customer satisfaction.
- Escalate complex issues to supervisors when necessary.
- Collaborate with the team to achieve account goals and service targets.
Scigee Bustillos
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
More than ten replies today
Working Location
2, Ayala Malls Vertis North. Phase 1 & 2, North Ave, Brgy. Bagong Pag-asa, Quezon City, Metro Manila, Philippines
Posted on 05 December 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Lexie Staffing co.Дин34.2-42.7K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
HR Juliana De GuzmanHR Officer
Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.Дин34.2-51.3K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
John Rafael ValderamaHR Manager
HS grad - No BPO exp - Logistics Associate
Sapient Global ServicesДин29.1-42.7K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Sapient TanHR Officer
Customer Service Representative
Neksjob PhilippinesДин34.2-51.3K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Customer Service Representative
JetSon Manpower AgencyДин42.7-51.3K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Aaron OficiarRecruiter
Synlink Recruitment Outsourcing Co. Inc.
Unfinanced / Angel
<50 Employees
Recruitment Firm
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.