Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

Дин26.5-44.2K[Monthly]
On-site - Quezon CityNo Exp RequiredDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Medical Reimbursement

  • Employee Recognition and Rewards

    Annual Appraisal

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Disability Insurance, Health Care On-Site, HMO

  • Perks Benefits

    Annual Company Trip

  • Professional Development

    Job Training

  • Time Off & Leave

    Birthday Leave, Sick Leave, Vacation Leave

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Description

  • Assist customers with inquiries and resolve issues efficiently.
  • Provide product information and support via phone, email, and chat.
  • Maintain customer records and ensure accurate data entry.
  • Collaborate with team members to improve customer satisfaction.
  • Handle returns, exchanges, and complaints with professionalism.

Requirements

  • Education Qualifications: Diploma required.
  • Experience Level: No prior experience necessary, training will be provided.
  • Skills and Competencies: Strong back office support, sales pipeline management, and organizational skills. Proficient in call center operations and customer service.
  • Responsibilities and Duties: Handle customer inquiries, support sales processes, and maintain organized records.
  • Working Conditions: Office setting, potential for remote work, flexible hours.
  • Qualities and Traits: Excellent communication skills in English, problem-solving mindset, and a collaborative team player.
Back Office SupportSales PipelineOrganizational SkillsCall CentreCustomer ServiceEnglish Language
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agapito elizabeth

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Reply 2 Times Today

Working Location

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Posted on 26 August 2025

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Metacom Business Process Outsourcing Solution Inc.

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501-1000 Employees

BPO & Call Center

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