Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Provide exceptional customer support via phone, email, and chat.
- Assist customers with inquiries, issues, and product knowledge.
- Maintain a positive and professional demeanor at all times.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve processes.
- Continuously learn about products and services to enhance customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and maintain records.
- Working Conditions: Office environment, may involve evening and weekend shifts.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
Jaylo Roselle
HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 3 Times Today
Working Location
Quezon City. Quezon City, Metro Manila, Philippines
Posted on 20 August 2025
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