Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and courteously.
- Maintain a high level of customer satisfaction.
- Document interactions in the company database.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving, and customer service skills.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office-based with a standard 40-hour work week, some overtime may be required.
- Qualities and Traits: Positive attitude, patience, and a commitment to customer satisfaction.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 05 August 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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