Lexie Staffing co. Customer Service Representative

Lexie Staffing co.

Urgent

Дин42.7-51.3K[Monthly]

On-site - Quezon City1-3 Yrs ExpHigh/Senior High SchoolFull-time

Employee Recognition and Rewards
Anniversary Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Health Insurance, HMO
Time Off & Leave
Sick Leave, Vacation Leave

Provide exceptional customer support via phone, email, and chat.
Resolve inquiries and complaints in a timely manner, ensuring customer satisfaction.
Maintain detailed records of customer interactions and transactions.
Assist in product knowledge and troubleshooting to enhance customer experience.
Collaborate with team members to improve processes and service quality.

Educational Qualifications: Senior High School equivalent.
Experience Level: 1 year of experience in a customer service or call center environment.
College Graduate must have relevant experience in Credit Analysis
Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in handling customer inquiries.
Responsibilities and Duties: Manage customer calls, resolve issues, and provide information about products/services.
Working Conditions: Office setting with evening and weekend shifts as needed.
Qualities and Traits: Friendly, patient, and dedicated to delivering excellent customer service.

Call CentreCustomer Service