Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Handle incoming customer calls efficiently and professionally
- Provide accurate information regarding products and services
- Resolve customer inquiries and complaints effectively
- Maintain detailed records of customer interactions
- Collaborate with team members to improve service quality
- Follow company policies and procedures diligently
Requirements
- Educational Qualifications: Bachelor’s degree in any field is required.
- Experience Level: Less than 1 year of relevant experience in a call center environment.
- Skills and Competencies: Proficiency in English, strong customer service skills, and ability to manage calls efficiently.
- Responsibilities and Duties: Handle incoming calls, resolve customer inquiries, and maintain service standards.
- Working Conditions: Standard office hours, mainly desk-based with computer and phone usage.
- Qualities and Traits: Excellent communication skills, patience, empathy, and problem-solving abilities.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Replied 9 minutes ago
Working Location
Quezon City. Quezon City, Metro Manila, Philippines
Posted on 31 July 2025
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