• Provide exceptional customer service through various channels, including phone, email, and chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Assist customers with product information and service options.
• Collaborate with team members to improve service processes and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to handle customer complaints with empathy and patience
• Qualities and Traits: Positive attitude and willingness to learn
• Working Conditions: May require flexible hours and weekend availability