Crescendo Staffing and Business Consulting Inc. CSR (Hotel Reservations)

Crescendo Staffing and Business Consulting Inc.

Дин34.8-43.5K[Monthly]

On-site - PasigNo Exp RequiredDiplomaFull-time

Employee Recognition and Rewards
Equity Incentive Plan, Commission, Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave

Provide exceptional customer service via phone, email, and chat.
Resolve customer inquiries and issues promptly and professionally.
Maintain accurate records of customer interactions.
Collaborate with team members to enhance service quality.
Stay updated on product knowledge and company policies.
Assist in training new customer service staff as needed.
Educational Qualifications: High/Senior High School diploma required.
Experience Level: No prior experience necessary; fresh graduates are encouraged to apply.
Skills and Competencies: Proficiency in English, strong customer service skills, and effective communication abilities.
Responsibilities and Duties: Assist customers via phone, resolve inquiries, and maintain records of interactions.
Working Conditions: Office environment, typically in a call center setting with standard hours.
Qualities and Traits: Patient, empathetic, detail-oriented, and able to handle stress effectively.