Customer Service Representative
One Point Contact Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues efficiently and professionally.
- Maintain accurate records of customer interactions.
- Work collaboratively with team members to improve processes.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and a positive attitude.
- Working Conditions: Office environment with flexible shifts; may involve handling high call volumes.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a commitment to customer satisfaction.
Ariane Plata
HR OfficerOne Point Contact Inc.
Reply 0 Times Today
Working Location
1605, 833 Kamagong (Pike) Street, Pasig City, 1605 Metro Manila, Philippines
Posted on 04 September 2025
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