Samsung Service Center CSA (SM Megamall)
Exccell Workforce Solutions Corp.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Respond to customer inquiries via phone, email, and chat
- Provide accurate product information and troubleshoot issues
- Document customer interactions and feedback
- Assist in processing orders and returns
- Collaborate with team members to enhance customer satisfaction
- Maintain a positive and professional demeanor at all times
Requirements
- Educational Qualifications: No formal degree required; high school diploma or equivalent preferred.
- Experience Level: 1-3 years of relevant experience in customer service.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in customer service applications.
- Responsibilities and Duties: Assist customers, manage inquiries, resolve complaints, and maintain customer satisfaction.
- Working Conditions: Primarily office-based, may require occasional overtime.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.
Lea Cuadra
HR ManagerExccell Workforce Solutions Corp.
More than ten replies today
Working Location
SM Megamall - Building B. Bldg B J. Vargas St Brgy, Mandaluyong City, 1550 Metro Manila, Philippines
Posted on 18 July 2025
Explore similar jobs
View more similar jobsCSR l Local Account l dayshift
Transec BPO Solutions Inc.Дин26.6-44.4K[Monthly]
On-site - PasigNo Exp RequiredBachelorFull-time
Patricia Nicole RosalesRecruitment Specialist
Customer Service Representative
Staffing co.Дин26.6-53.2K[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
Jamielyn FernandezHR Officer
Customer Service Representative
Miranda HRДин26.6-35.5K[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
Crisha GalanoHR Officer
Korean Game Support
Qroad Philippine Inc.Дин71-106.5K[Monthly]
On-site - Pasig1-3 Yrs ExpEdu not requiredFull-time
Qroad Philippines Inc.HR Officer
Customer Service Representative
Neksjob PhilippinesДин26.6-53.2K[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
Airabel ZaraHR Officer
Exccell Workforce Solutions Corp.
Unfinanced / Angel
501-1000 Employees
Human Resources & Recruitment
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.