Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Health Savings Account (HSA), Life Insurance, Mental Insurance, HMO
Perks Benefits
Retirement Plan
Professional Development
Job Training
Time Off & Leave
Vacation Leave
Description
- Assist customers with inquiries via phone, email, and chat.
- Resolve issues promptly, ensuring customer satisfaction.
- Provide product information and support.
- Document interactions and feedback in the system.
- Collaborate with other departments to enhance service quality.
- Maintain a positive attitude and professional demeanor.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No experience required; training provided.
- Skills and Competencies: Strong organizational skills, proficiency in Salesforce, excellent English language skills, and technical aptitude.
- Responsibilities and Duties: Assist customers, handle inquiries, and manage scheduling tasks.
- Working Conditions: Fast-paced call center environment, with flexible hours.
- Qualities and Traits: Team player, strong interpersonal skills, and a commitment to customer satisfaction.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
High response rate
Working Location
Tiendesitas. Pasig, Metro Manila, Philippines
Posted on 03 July 2025
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