Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Assist customers with inquiries and complaints via phone, email, and chat.
- Provide accurate information about products and services.
- Maintain a high level of customer satisfaction.
- Document customer interactions and follow up on outstanding issues.
- Collaborate with team members to improve processes and workflow.
- Stay updated on product knowledge and system changes.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: Less than 1 year of experience in a customer service role, at least 6 months insurance related experience.
- Skills and Competencies: Proficient in English, excellent problem-solving abilities, and strong interpersonal skills.
- Working Conditions: Office environment; may require handling customer interactions via phone, email, or chat.
- Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.
Kim Siguenza
HR OfficerJetSon Manpower Agency
High response rate
Working Location
Rockwell Business Center Tower 2. Rockwell Business Center, Pasig, Metro Manila, Philippines
Posted on 27 June 2025
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