Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently and courteously.
- Maintain knowledge of products and services to assist customers effectively.
- Document interactions accurately in the customer management system.
- Collaborate with team members to improve service processes.
- Meet or exceed performance metrics and goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of relevant experience preferred.
- Skills and Competencies: Strong English language skills, excellent customer service abilities.
- Responsibilities and Duties: Assist customers, resolve inquiries, maintain a positive attitude.
- Working Conditions: Office environment, may involve shift work.
- Qualities and Traits: Patient, empathetic, communicative, and detail-oriented.
Camila Jalimao
RecruiterJetSon Manpower Agency
High response rate
Working Location
Bridgetowne Pasig. Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, 1605 Metro Manila, Philippines
Posted on 07 March 2025
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