Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Professional Development
Mentorship Program
Time Off & Leave
Maternity & Paternity Leave, Sick Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely manner.
- Maintain a thorough knowledge of products and services.
- Document customer interactions accurately in the database.
- Collaborate with team members to improve service delivery.
- Participate in training sessions to enhance skills.
Requirements
- Educational Qualifications: Must possess a High School or Senior High School diploma.
- Experience Level: 1-3 years of experience in customer service or a related field, preferably in a call center environment.
- Skills and Competencies: Proficient in English, capable of providing back office support, and possessing strong technical skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and assist in technical support.
- Working Conditions: Fast-paced environment, requiring adaptability and flexibility.
- Qualities and Traits: Excellent communication skills, problem-solving mindset, and a customer-centric attitude.
Monica Dela Cruz
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Metro Point Mall. Metro Point Mall, EDSA, corner Taft Ave, Pasay City, Metro Manila, Philippines
Posted on 30 July 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Metacom Business Process Outsourcing Solution Inc.Дин44.3-53.1K[Monthly]
On-site - Pasay<1 Yr ExpBachelorFull-time
Caryl Faye DionisioHR Officer
Customer Service Representative
Wadjet Security Agency Inc.Дин26.6-35.4K[Monthly]
On-site - Pasay<1 Yr ExpBachelorFull-time
Lyn QuitalegHR Director
Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.Дин35.4-53.1K[Monthly]
On-site - Pasay<1 Yr ExpEdu not requiredFull-time
Faisah MatomadiRecruitment Associate
GDS Travel / AMADEUS / SABRE /EXL MOA
PolarisДин53.1-62K[Monthly]
On-site - Pasay1-3 Yrs ExpHigh/Senior High SchoolFull-time
Jhon Eric CastilloTalent Acquisition Specialists
Customer Service Representative - Hybrid - Pasay City
Logify Inc.Дин44.3-53.1K[Monthly]
On-site - Pasay1-3 Yrs ExpBachelorFull-time
Elias DoroonRecruitment Specialist
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.