• Assist customers with inquiries regarding products and services.
• Resolve customer complaints and issues in a timely manner.
• Provide accurate information to customers about their accounts and transactions.
• Maintain customer records by updating account information as necessary.
• Actively listen to customer feedback to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in any relevant field preferred.
• Experience Level: Entry-level (0–2 years of experience).
• Skills and Competencies: Strong communication skills in English.
• Qualities and Traits: Customer-oriented with a positive attitude.
• Responsibilities and Duties: Ability to handle multiple tasks efficiently.
• Working Conditions: Comfortable working in a fast-paced environment.