Customer Service Representative
ACES HUMAN RESOURCE SERVICES
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Insurance Health & Wellness
Health Insurance, HMO
Professional Development
Job Training
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a timely manner.
- Document interactions and update customer records.
- Collaborate with team members to improve service quality.
- Maintain a positive and professional attitude.
Requirements
- Educational Qualifications: Edu not required but a high school diploma is preferred.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Strong communication, problem-solving, and active listening skills.
- Working Conditions: Office setting or remote work options available.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Jerel Rapahel B. Jugo, CHRA, aCPHR®
HR ManagerACES HUMAN RESOURCE SERVICES
Reply 0 Times Today
Working Location
SM City Clark. Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, Pampanga, Philippines
Posted on 02 September 2025
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