Responsibilities

• Handle customer inquiries via phone, email, or chat with professionalism and efficiency
• Provide accurate and clear information about products and services
• Resolve issues promptly; escalate complex cases when necessary
• Maintain detailed records of all customer interactions
• Address complaints and offer effective solutions
• Follow up with customers to confirm resolution and satisfaction
• Meet or exceed key performance metrics (quality, response time, customer satisfaction

Job Requirements

• HS Graduate, Vocational Course or College Graduate
• At least 1 year of experience
• without experience are welcome to apply